Photo by Daria Shevtsova: Pexels
If you’re a Southwest Airlines customer, you now have added protections in the event that your flight is canceled by the carrier.
After a federal probe, Southwest has been forced to pay a $35 million fine as part of a $140 million settlement.
The money is the result of a settlement connected to delays and cancellations that took place during year-end holiday travel on 2022.
To get a refund, Southwest says you can choose either to a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit or Transferable Flight CreditTM(depending on the fare) to buy a future flight.
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